Effective Date: December 5, 2019

Welcome to SigmaGates LLC. (“SigmaGates,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the SigmaGates website, www.sigmagates.com (the “Website”), and any services provided by SigmaGates  (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

If you are using the Services on behalf of a company or other entity, you represent and warrant that you are authorized to bind that entity to these Terms.

1. Privacy Policy and Service Availability

• Your use of the Services is governed by our Privacy Policy, Terms and Conditions, and Service Accessibility.
• By accessing or using our Services, you confirm that you have read, understood, and agreed to these terms and policies.

Scope of Services

SigmaGates facilitates company formation services. However, we:

• Do not guarantee specific timelines, as delays may occur with government agencies, banks, or other third parties.
• Are not liable for decisions made by third parties (e.g., bank account approvals).
• Provide digital copies of documents only; physical copies are not included.

Legal Disclaimer

Your use of our Services is subject to the conditions outlined here. This includes, but is not limited to:

• Acknowledgment that SigmaGates is not a law firm and does not provide legal or financial advice.
• Agreement that you are responsible for ensuring compliance with applicable laws and regulations.

Service Accessibility

Please review our Service Availability page for important information about the availability of our Services in certain regions and limitations related to third-party services, such as payment processors or banks. By using our Services, you acknowledge these limitations.

2. Refund Policy

Refunds are only available for services that have not been commenced. Once the formation process begins, fees are non-refundable. Administrative and processing costs may be deducted from refunds.

3. Payment Terms

• By purchasing our Services, you agree to pay all applicable fees as outlined at the time of purchase.
• Some of our Services come with a monthly or yearly subscription. By signing up for these subscriptions, you authorize us to charge your saved payment method for recurring payments as per the subscription plan you choose.
• Your card details are securely captured and stored by our payment processors, not by us. Our payment processors are PCI DSS compliant and prioritize your privacy and data security.
• Payments for services that have not yet commenced may be eligible for a refund in accordance with our Refund Policy.
• Once a service has commenced, payments become non-refundable. This includes services where the formation process, documentation preparation, or submission to government agencies has begun.
• Any refunds issued will be subject to deductions for administrative and processing costs, as detailed in our Refund Policy.
• You are responsible for ensuring the accuracy of your payment information and the availability of sufficient funds for transactions.

4. Dispute Resolution

• In the event of a payment dispute, we aim to resolve the issue amicably. Please contact us at info@sigmagates.com to initiate a resolution process.
• We will work with you to address your concerns in good faith. Should a resolution not be reached, the matter may be escalated in accordance with the dispute resolution mechanisms outlined in these Terms.

5. Intellectual Property

All content and intellectual property associated with the Services are owned by SigmaGates or its licensors. You may not copy, distribute, or modify any part of the Services without our prior written consent.

6. Disclaimers

The Services are provided on an “as-is” and “as-available” basis. We disclaim all warranties, express or implied, including but not limited to:

• Fitness for a particular purpose.
• Non-infringement of intellectual property.
• Any guarantees regarding third-party services (e.g., bank approvals).

7. Limitation of Liability

To the fullest extent permitted by law:

• SigmaGates is not liable for any indirect, incidental, or consequential damages.
• Our total liability to you will not exceed the amount you paid for the Services.

8. Arbitration and Dispute Resolution

Amicable Resolution First

• In the event of any dispute, claim, or controversy arising out of or related to these Terms or the Services, you must first contact us at info@sigmagates.com.
• We will attempt to resolve the dispute amicably within 30 days of receiving your written notice. You agree to participate in good faith discussions to resolve the dispute during this period.

9. Children’s Privacy

Our Services are not intended for individuals under 16 years of age. If we become aware of collecting data from a child under 16, we will delete it promptly.

10. Links to Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their policies before submitting any data.

11. Changes to This Policy

We may update this Policy periodically to reflect changes in our practices or applicable laws. The updated Policy will be posted with a revised effective date. Continued use of the Services constitutes your acceptance of the revised Policy.

12. Contact Us

For questions about this Policy or to exercise your rights, please contact us:
Email: info@sigmagates.com
Website: www.sigmagates.com